Vape Juice COVID-19 Safety Procedures

Vape Juice is fully committed to keeping both our customers and employees safe at all times. For now, customers are not allowed into the store until further notice.

The Vape Juice Facility has industrial grade ventilation throughout the warehouse. All persons who enter the building have their temperature taken at the door with an infrared thermometer. Masks are worn at all times with no exceptions with social distancing measures put into place. Hand sanitizer is available at each station and hand washing stations are also present within our building.

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Updated Shipping Policy with OneLiveX

Customers are required to be present during delivery time. An adult signature (21+ years of age) is required with an ID. Your order will not be delivered if you cannot show ID and sign for your package

Failure to be present for your delivery, or being unable to sign for your package and show ID, will result in a redelivery attempt. Once your package has had three delivery attempts, VapeJuice.com is not liable for any additional shipping fees charged by OneLiveX. These fees, including the shipping fee, will be deducted from your refund when your package is returned to sender.

If you have entered in your address incorrectly, or accidently put in the wrong address, we cannot change the shipping address under any circumstances. If your package has not left our warehouse, we can cancel your order and refund in full. If your package has left our warehouse and is with OneLiveX, you will have to wait for it to be returned to us before receiving a refund minus shipping fees.

Transit Time with OneLiveX

OneLiveX is not USPS, UPS, or FedEx. They do not guarantee delivery times. The estimated transit time is anywhere from 5 - 15 Business Days. VapeJuice.com cannot take ANY further action with an order stuck in transit until it has reached 15 Business Days.

California Orders

Your order will be delayed 24 hours as per CA Laws. You will receive an automated phone call after 5PM stating that you have placed an order containing nicotine tobacco. The order will state Tobacco and Nicotine on your bank statement.

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PACT ACT Requirements:

Every order will be shipped with 21+ Adult Signature Required. Your local carrier will check ID upon delivery. VapeJuice.com recommends our customers to have their order delivered at their work address in case of not being present at home during the delivery.

Orders that are returned to sender due to the recipient not being present at the time of the delivery will be refunded the subtotal cost NOT INCLUDING SHIPPING COST.
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The following States and Cities we DO NOT service:

  • Arkansas
  • Georgia
  • Louisiana
  • Maine
  • New Jersey
  • New York
  • South Dakota
  • Rhode Island
  • Utah
  • Vermont
  • Anchorage
  • Chicago
  • San Francisco
  • Various Cities in Colorado

International Orders:


International orders are unfortunately no longer being serviced as VapeJuice.com only does business domestically in the United States.